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72 Queensland Art Gallery Board of Trustees Annual Report 2013–14

GOVERNANCE

Information systems and recordkeeping

The Gallery is progressing towards compliance with the

provisions of the

Public Records Act 2002, Information

Standard 40: Recordkeeping

and

Information Standard 31:

Retention and Disposal of Public Records

.

In 2013–14, the Gallery continued the progressive

implementation of the Electronic Document and Record

Management System (eDRMS). To date, the system has

been rolled out to around 70 per cent of Gallery staff, with

implementation expected to be complete by the end of 2014.

Following implementation, the Gallery will develop a formal

Retention and Disposal Schedule for its core business records

for approval by the State Archivist. At this stage, only financial

records are periodically disposed of, in accordance with the

General Retention and Disposal Schedule for Administrative

Records — QDAN249 v.7.

The new record management system addresses both physical

and electronic records. Legacy records are largely paper-

based, but the majority of new records are electronic. Records

stored in the Gallery’s new record management system will be

retained in line with the Gallery’s formal retention and disposal

schedule, once approved. The Gallery is currently reviewing all

legacy records to ensure that they also are managed according

to this schedule. The Gallery is not aware of any breaches of

record security.

Human resources

Workforce planning, attraction and retention

As at 30 June 2014, the Gallery’s workforce was constituted

of 269 full-time equivalent staff. Its permanent separation rate

was 4.6 per cent.

The Gallery reviewed its organisational structure and analysed

various roles and role descriptions during the year in response

to its evolving workforce and strategic priorities. A revised

organisational structure will commence in 2014–15.

The Gallery’s retail operations staffing was reviewed during

the year, with a focus on the structure and rostering of Gallery

Store staff.

A key element of workforce planning during the year was

the development of a specific learning and development

framework aligned with the Public Service Commission’s

Capability and Leadership Framework, a comprehensive review

of human resources policies and the delivery of a dedicated

program of training to support the development of supervisors

and staff.

This training program comprised sessions addressing:

• working hours and leave management for supervisors

and staff

• reasonable management action program for supervisors

• recruitment and selection training for recruitment panels

• induction training for supervisors

• performance planning for supervisors and staff

• training for nominated Harassment Referral Officers.

Additional training opportunities were offered to all staff

through HR Lunchbox forums provided by the Corporate

Administration Agency on a range of topics, including

establishment management, understanding entitlements,

managing ill health in the workplace, applying for expressions

of interest and giving feedback. Gallery supervisors also

participated in training offered by the national organisation

beyondblue regarding mental health in the workplace.

A staff working group was established in December 2013

to lead the response to the Gallery’s results in the 2013

Working for Queensland survey conducted by the Public

Service Commission. The survey results identified areas such

as learning and development, performance assessment and

organisational leadership as areas for potential improvement

at the Gallery. The working group met on seven occasions

and developed recommendations in relation to key issues

identified in the survey. Initiatives implemented included:

improved communication of policy updates and additional

training about key policies, targeted information sessions about